Terms and Conditions Clear guidelines outlining our services, responsibilities, and commitment to quality workmanship.

Terms & Conditions

Restore It General Contracting

Welcome to Restore It General Contracting. We are committed to delivering high-quality construction, remodeling, and restoration services with professionalism, transparency, and care.

These Terms & Conditions outline the agreement between the Client and Restore It General Contracting (“Contractor”). By submitting a project deposit, the Client agrees to all terms stated herein.

1. Scope of Work & Standard of Performance
The Contractor agrees to perform all work in a professional and workmanlike manner in accordance with industry standards. Project details, materials, and specifications will be outlined in the approved estimate or proposal.

2. Warranty
The Contractor provides a five (5) year limited warranty on craftsmanship (labor only).

This warranty applies only to the original Client and is non-transferable.
Warranty coverage begins upon project completion.
This warranty does not cover material defects, normal wear and tear, or damage caused by misuse, neglect, or external factors.

3. Project Documentation
To ensure quality control and transparency:

Daily Progress Photos may be taken throughout the project.
Completion Photos will be taken at the end of the project.

These photos serve as the official record of work performed and will be used as the baseline for any warranty claims.

4. Site Access & Utilities
The Client agrees to provide:

Reasonable access to the property during working hours
Access to electricity and pressurized water at no cost

Failure to provide access or utilities for more than 48 hours may result in project delays or classification as a Client-caused interruption.

5. Code Compliance & Pre-Existing Conditions
The Contractor is not responsible for correcting pre-existing issues, including:

Non-code-compliant wiring, plumbing, or structures
Hidden damages or unforeseen site conditions

Unless specifically included in the project scope, such corrections will require a separate agreement or change order.

6. Project Interruptions
If the project is delayed due to lack of access, utilities, or Client action:

The project may be deemed interrupted by Client
The remaining balance may become immediately due
Work will resume only after access is restored and outstanding balances are paid

7. Warranty Claims & Procedures
To submit a warranty claim:

Notify the Contractor within 72 hours of discovering the issue
Submit written notice via:
Email: rigctx@gmail.com
Text: 936-443-7241
Include a detailed description and photo/video evidence

The Contractor will respond or schedule an inspection within 48 hours of proper notice.

8. Client Responsibility to Mitigate Damage
In the event of leaks or damage:

The Client must take immediate action to prevent further damage (e.g., shutting off water, applying temporary protection)
Failure to mitigate may result in denial of warranty claims

The Contractor is not responsible for secondary damages such as mold, rot, or additional property damage caused by inaction.

9. Unauthorized Repairs
The Client must not:

Alter, repair, or modify completed work
Hire third parties to perform repairs

Any unauthorized repairs or tampering will void all warranties.

10. Materials & Change Orders
Materials will be provided as outlined in the estimate
Natural variations in color, texture, or finish are not considered defects
Price adjustments may occur if material costs increase by more than 10%
Any changes to the scope must be approved in writing

11. Cleanup Policy
The Contractor will leave the job site in “broom clean” condition.
Detailed or deep cleaning services are not included unless specified.

12. Project Timeline
The Contractor will make reasonable efforts to complete the project on schedule. However, delays may occur due to:

Weather conditions
Material shortages
Labor issues
Other factors beyond the Contractor’s control

13. Payment Terms
Deposit: 50% due upon signing
Final Payment: Due within 48 hours of completion

Additional terms:
A 3.5% processing fee applies to credit card payments
Late payments incur a $50 per day fee starting on the 4th day
Late fees will not exceed the total project cost

The Client agrees not to withhold payment for minor punch list items that do not affect functionality.

14. Chargebacks & Payment Disputes
The Client agrees not to initiate chargebacks or bank disputes.

All disputes must be handled through the Dispute Resolution process outlined below. Services are considered accepted upon project completion and delivery of completion documentation.

15. Deposits & Cancellations
All deposits are non-refundable and non-transferable
Deposits secure scheduling and cover administrative and opportunity costs

If cancellation occurs after materials are ordered:

The Client is responsible for all associated costs, including restocking and delivery fees

16. Limitation of Liability
To the fullest extent permitted by law:

The Contractor’s total liability shall not exceed the total amount paid for services
The Contractor is not responsible for damages not directly caused by gross negligence

17. Texas Property Code Notice (RCLA)

NOTICE: Texas law requires specific procedures before filing a construction defect claim. Chapter 27 of the Texas Property Code governs this process.

18. Dispute Resolution
All disputes shall be resolved as follows:

Non-binding mediation
If unresolved, binding arbitration in the county where the project occurred

The prevailing party may recover reasonable attorney’s fees and related costs.

19. Acceptance of Terms
Submission of the project deposit constitutes full acceptance of these Terms & Conditions.

Both parties acknowledge and agree to the terms outlined in this agreement.